Tag Archives: change


There is a myth that people with autism cannot cope with change. This ‘catch all’ phrase is often used within services for people with autism, and sometimes this becomes an expectation that is created by the staff – a situation where ‘my attitude affects my behaviour which affects your attitude affecting your behaviour’.

One person that I supported had a weekend holiday booked to Paris. On the morning of their departure the staff supporting her came to the office and asked for her passport (normally kept safe with her paperwork). We searched and searched, but couldn’t find the passport. This meant telling the lady and consequently upsetting the planned routine of the holiday as she had come to expect it. We eventually found the passport, but not before the plans had been severely disrupted. The lady and her supporting staff member missed their train.

They managed to catch the next train, leaving them short of time, but just managed to get to the Channel Tunnel on time. At this point Customs decided to search the lady’s handbag.

They got to Paris without any further problems. That evening they decided to go for a walk and explore the surrounding area. They both became a little disorientated and lost their way back to the hotel. In fact it took them about an hour of walking in circles before they found their hotel.

The following day they decided to do what holiday makers do and see some sights. They began with the Eiffel Tower, getting the lift up to the second floor. However, just before the platform the lift became stuck. They were now in a small cramped, crowded and noisy area waiting to be rescued. It took over half an hour for the lift door to be opened, with all the occupants having to step up to get out. To add insult to injury they then had to get down the Eiffel Tower by the steps – all 674 back to the first level and then as the lady refused to get the lift back to the bottom, they had to walk the further 347 steps back to the ground.

The next day, in order to play things safely, the staff member and the lady decided to get a tour bus to see the rest of the Parisian sights. Being unused to the traffic of the city, this was an ambitious challenge. And in keeping with the rest of the weekend, this too bought with it another test for the lady. The bus had a collision with another vehicle and they had to wait for a second bus to take them back to their base.

Thankfully the final morning and travel was without major incident.

On their safe return to the residential home, the staff member filled me in on their hapless holiday. She adamantly stated she would not be available to take the lady away again. I sympathised (in best ad hoc supervision style) and questioned just how many incident reports she would need to complete.

The staff member looked at me incredulously and told me that there had been no incidents, the lady had been composed throughout all of the trials that she had faced and other than natural irritation she had kept her cool and accepted each ordeal without any of the agitation that we have had to deal with on a daily basis.

I asked her why then was she so resolute in not supporting the lady on another holiday, when she had so obviously coped extraordinarily well with all of the change. The staff member agreed, she had managed well, but what she could not handle was the repetitive communication that she had had to continually listen to, with no chance of abating that had occurred once the lady realised that the maid in the hotel had been into her room and slightly, just slightly, moved the position of her flannel on the sink….